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Terms & Conditions


  • All deliveries are subject to gthunder.com successfully receiving payment.
  • Delivery options exclude Bank and other public holidays.
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • All packages sent via Next Day Delivery services will require a signature at the point of delivery.
  • All pharmacy purchases, including the Online Doctor service require additional approval, which will involve completion of an online questionnaire and any subsequent approval.
  • We strive to ensure our delivery targets are met but sadly when they're not we're unable to accept liability for any out of pocket expenses incurred for failed or delayed orders. You're still entitled to your full statutory rights.
  • Sadly, our Next Day delivery services are only available in the UK and exclude the following postcodes: AB, DD, DG, FK18+, HS, IV, KA27, KA28, KW, PA20+, PH, ZE, BT68+, IM, GY, JE and TR21-25.
  • For orders over 25kg, there's an additional charge of $3.49 per 25kg. You'll be notified at the checkout.
  • Depending on the location, contents and weight of your order, we may use a combination of couriers to deliver your order safely, e.g. it's required that aerosols are delivered via a road-based courier. This is a requirement of the January 2013 Dangerous Goods act, introduced by the Civil Aviation Authority. You will not be charged additional delivery fees if this occurs.
  • We will deliver the goods in accordance with the delivery option selected by you during the order process. Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more packages.
  • We make every effort to deliver goods within the estimated dispatch timescales; however, delays are occasionally inevitable due to unforeseen factors. We are under no liability for any delay or failure to deliver products within estimated timescales caused by circumstances beyond our reasonable control. However, in accordance with the Consumer Contracts Regulations, all orders will be fulfilled within a maximum of 30 days or a full refund will be issued
  • To read our full terms and conditions, please click here.

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